Privacy Policy

Introduction

Starter Lab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage us for AI automation services.

Information We Collect

We may collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name, size, and industry
• Details about your business workflows and operational processes
• Communication preferences and project requirements
• Any other information you choose to provide via our contact form or discovery calls

How We Use Your Information

We use the information we collect to:

• Assess whether our AI automation services are a fit for your business
• Scope, deliver, and improve our automation engagements
• Respond to your inquiries and communicate with you about projects
• Send project updates and relevant communications
• Comply with legal obligations

Client Data and AI Systems

When we build automation systems for you, we may handle data from your internal systems (CRM, support tools, ERP, etc.) as part of the engagement. This data is used solely to build and test the automation. For clients requiring self-hosted models, all processing stays within your own infrastructure and no data is transmitted to third-party AI providers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All client data shared during engagements is treated as confidential. We do not store or share your operational data beyond what is necessary to deliver the agreed scope.

Data Retention

We retain your contact and project information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. You may request deletion of your data at any time by contacting us directly.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent at any time

Third-Party Services

We may use third-party services such as Calendly for scheduling and email providers for communication. These services have their own privacy policies. We do not sell or share your data with third parties for marketing purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact

If you have any questions about this Privacy Policy, please contact us via the contact form on this website or by booking a discovery call.